Beyond Cocoa Privacy Policy
Introduction
Beyond Cocoa is committed to protecting the privacy of our customers. Our Privacy Policy is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our service.
For the purpose of this Agreement, “site” refers to the company’s website, which can be accessed at www.beyondcocoa.com
“Service” refers to: when you contact us for information or place an order, subscribe to our mailing list or newsletter, join our Entrepreneur Mastermind Club, attend our coffee mornings or tasting sessions.
The use of the terms “we,” “us,” and “our” refer to the company.
“You” refers to you, as a user of our site or our service.
Grounds for data collection
We use the data we collect including your personal information to help us improve our services to you, tailor information we send to you and to improve our site.
By accessing our site or our service, you agree to the collection, storage and use of your personal information as stated in this privacy policy.
INFORMATION WE COLLECT
Personal Information: this is information that personally identifies you. We may ask you to provide some information which we can use to contact you when you visit our site. This may include: your name, email address, telephone number, preferences, interests and any other relevant information specific to your enquiry which you submit to us through the registration process at the Site.
We collect identifiable personal information:
- On first contact on our website: when you subscribe to our newsletter, sign up for our coffee morning or tasting session, request to be added to our mailing list and when you request information or a call back.
- Secondly when you provide a testimonial after a service or complete a feedback form after an event.
Information collected via Technology
To activate the service initially, you do not need to submit any personal information other than your name and email address by subscribing to our newsletter on our site. To use the service thereafter, you do need to submit further personal information by completing a form which will be emailed to you to provide more information on your preferences and interests.
However, in an effort to improve the quality of the service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the service, the time and date of access, and other statistics that do not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect non-personal information (This includes information that cannot be used to personally identify you) as a user. We collect information that your browser sends to us anytime you visit our site. We may use cookies to collect the following information: your internet protocol address, date, time of visit and how long you spent on pages of our site, and any other statistics your browser sends to us. In order to improve our services, we may employ a third party such as Google Analytics, to help us collect, monitor and analyse the information you share with us.
Information you provide us by registering for an account
Information is provided automatically by your browser when you visit the site. To become a subscriber to the service you will need to create a personal profile. You can create a profile by subscribing to our new letter by entering your name and email address. By registering, you are authorising us to collect, store and use your email address in accordance with this privacy policy.
Children's Privacy
The site and the service are not directed to anyone under the age of 13. The site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at Susie@beyondcocoa.com.
WHAT ARE COOKIES?
A cookie is a small file of letters and numbers that is downloaded to your computer when you visit a website and may include an anonymous identifier. Beyond Cocoa, like many sites, “uses cookies”. You can change this on your computer settings to restrict this access. This may affect the amount of information you receive from our website. You can learn more by visiting the help section of your browser.
Cookies
We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.
A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.
The Site uses the following types of cookies:
a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;
b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;
c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.
Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.
We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy .
Third party collection of information
HOW WE USE AND SHARE INFORMATION
Personal Information:
Except as otherwise stated in this privacy policy, we do not sell, trade, rent or otherwise share your personal information with third parties without your consent. We do share personal information with vendors who are performing services for the company, such as website hosting partners and the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. We also share information with other parties who assist us in running our business smoothly such as card processing companies. Those vendors use your personal information only at our direction and in accordance with our privacy policy.
In general, the personal information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact you in response to questions, solicit feedback from you, and inform you about promotional offers and events; and to help us plan and coordinate our services.
We may share personal information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable terms of service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
Non-Personal Information:
In general, we use non-personal information to help us improve the service and customise your experience as a user. We also monitor non-personal information in order to track trends and analyse patterns of how our Site is used to help us improve our services.
Transfer of data outside the EEA
HOW WE PROTECT YOUR INFORMATION
The security of your information matters to us and we take this seriously. We use security measures designed to protect your information from unauthorised access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
You have the right at any time to prevent us from contacting you for marketing purposes. When we send you a promotional communication, you have a right to opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications from us by emailing us at Susie@beyondcocoa.com.
LINKS TO OTHER WEBSITES
Please be aware that as part of the service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This privacy Policy applies solely to information collected by us through the site and the service. Therefore, this privacy policy does not apply to your use of a third party website accessed by selecting a link on our site or via our service. To the extent that you access or use the service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage you to read the privacy statements of other websites before proceeding to use them.
CHANGES TO OUR PRIVACY POLICY
Beyond Cocoa reserves the right to change or update this policy and our terms of service at any time. We will inform you of significant changes to our privacy policy by sending a notice to the primary email address specified in your account or by posting a notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.
CONTACT US
For more information regarding this privacy policy or the practices of this site, please send us an email: Susie@beyondcocoa.com.
Thank you.